Questions About Logo Design Service
Q. How long does it take before I can see the initial logo concepts?
A. Your initial logo concepts will be delivered to you in accordance with your selected package. Normal delivery of initial concepts will be within 2 to 3 business days.
Q. What does Rush Delivery mean?
A. Rush delivery means that you will get your initial logo design concepts earlier than in normal delivery. For logo design packages, you can get your initial drafts in 16 hours.
Q. What if I don't like any of the initial logo concepts?
A. If you don’t like your initial logo concepts, then you have two options. You can either go for free revisions or opt for refund. Read our refund policy and money back guarantee section for details.
Q. How many changes to the logo can I make?
A. All of our packages offer you unlimited revisions. Customer satisfaction is our top priority. We offer you free revisions so that you are 100% satisfied with the final outcome.
Q. What is the difference between a "redraw" and a "revision"?
A. When we talk about revision, it means making changes/ modifications in the existing logo design. When we talk about redraw, it means to start with a logo design right from the scratch.
Q. How can I claim a refund?
A. If after viewing your initial drafts, you are not satisfied with the quality of work then you have the option to back off and claim a refund. However you must keep one thing in mind that this offer is only after you have viewed your initial designs. Once you opt for revisions, this option becomes void. Read our Refund Policy.
Q. Can I submit my own ideas for my logo?
A. Of course! It is your logo that needs to be made. You can provide us with each and every tiny bit of information that you consider as necessary in the creative brief section when you are placing your order.
Q. Do I own the copyrights of the design of my logo?
A. Definitely without any doubt! We transfer you the ownership once your order has been processed. It is now your personal property.
Q. Can you redo / improve my existing company logo?
A. Yes. We can do so but for that you will be required to select any one of our existing logo design packages and upload your existing logo in the order now section and provide us with necessary details in the creative brief section of order now.
Q. How will the final files of my logo design be delivered?
A. The deliverable file formats are mentioned along with every package. Check your selected package to find out more. Formats will be available in “my account” section from where you can download whenever you need it.
Q. What are CMYK colors?
A. CMYK color model is used in color printing. The four inks that are used in color process include cyan, magenta, yellow and key black.
Q. What if I want my logo in RGB colors?
A. RGB color model includes red, green and blue in various combinations. CMKY color model can be converted to RGB color model but it is best used for websites only.
Q. Can you please look at our web site and see if you can help us design a better logo?
A. Yes, we can do that for you. All you need to do is to provide us with your website’s URL in order now section and we will go through it to design a logo that suites your needs.
Q. Who owns the copyright of my logo design?
A. Once your order is processed and complete; we transfer you the owner rights. You are now the owner of your logo designs.
Q. How can I protect my logo from being copied by others?
A. You will need to get your logo registered with the companies that provide worldwide copy rights service.
Q. Do you take any responsibility if my logo gets copied later on sometime?
A. No, we do not take such responsibility. We only guarantee that the logo designed by us will be 100% unique and custom made.
Q. What software do you use to create the logo design?
A. Our designers work with Adobe Illustrator for the logo design work.
Q. What types of websites can you design?
A. We design different types of websites including e-commerce sites, blog sites, forum sites and etc. check out our web site design page for more details.
Q. How much does it cost to design a website?
A. We have designed different website packages. Each of them has different features. The prices vary according to the requirements of each package.
Q. How many changes can I make to the website once I view the initial design concepts?
A. Just like logo design packages, we offer unlimited website design revisions to ensure 100% customer satisfaction.
Q. Do you provide hosting services in addition to designing web sites?
A. Yes, we offer 12 months hosting service with all our packages.
Q. What if I need to add more pages than the number allowed in my package?
A. We provide you the opportunity to add extra pages to your website package but for that you shall be charged extra. Check out order now page for further details.
Q. In which format will you deliver the website?
A. The final website file formats will include HTML and PSD files.
Q. What does Website Rush Delivery mean?
A. Rush delivery means that you will get your initial web site design concepts earlier than the normal delivery time. For web site design packages, you can get your initial drafts in 24 hours.
Q. Can you redo / improve my existing company website?
A. Yes, we can do. But for that you will be required to select any one of our existing website design packages and provide us with your existing website’s URL in the order now section along with necessary details in the creative brief section of order now.
Q. Will my website be submitted to search engines?
A. Yes. We provide you search engine submission in all our web site packages.
Q. Will it have any SEO performed?
A. This option is not present in the basic packages but it is available as an add-on. If you wish to avail this service then go to order now for further details.
Q. What login do I get for my website hosting?
A. You shall be provided with data base login and FTP login for that purpose.
Q. From which server will my website be hosted?
A. Your website shall be hosted by logodesignconsultant.com server.
Questions About Banner Design Service
Q. How much does your banner cost?
A. We have designed different banner packages. Each of them has different features. The prices vary according to the requirements of each package.
Q. How long will it take for you to design a banner?
A. Our designer will come up with your initial banner design draft within 48 hours.
Q. How many revisions I can request for?
A. You are allowed limited revisions but keep in mind that revision does not mean redraw. You will be allowed as many revisions as you would like till you are 100% satisfied.
Q. Will you provide the source file for the banners?
A. Yes. We shall provide you the PSD file.
Q. In what format will you deliver my banner?
A. If it’s a static banner design, it will be provided in .psd, .jpg, .png, .gif. In case of an animated banner design, the file format would be .gif, and if it’s a flash banner design, it will be provided in SWF File and FLA File.
Q. Would you be able to design a banner which includes my logo?
A. Yes, we can do so. All you need to do is to provide us with your logo design on the order now page.
Q. Do you offer a discount if I commission more than one banner?
A. Check out our packages for more details.
Q. I need this banner done really quickly, do you have a rush delivery service?
A. Yes! You can see your banner in 16 hours by paying a little more amount. Check out our order now page for more details.
Q. What if the banner information that I have provided is not sufficient enough?
A. Don’t worry you can always get in touch with us to provide additional details. Plus we shall also contact you once we start working on your project.
Questions About Brochure Design Service
Q. What if I'm not happy with the brochure designs?
A. If you don’t like your initial banner concepts, then you have two options. You can either go for free revisions or opt for refund. Read our refund policy and money back guarantee section for details.
Q. How many designers will work on the project?
A. It depends upon the package that you have selected.
Q. How many concepts will I receive?
A. It depends upon the package that you have selected. Check out our brochure design packages for more details.
Q. Which file formats will I receive?
A. You shall be provided with .psd, .jpg, .png and .gif file formats.
Q. How long does it take to design a brochure?
A. It will normally take 3 business days to design a brochure.
Q. Can you accept a rush order?
A. Yes! You can see your brochure in 16 hours by paying bit more. Check out order now page for more details.